Our Policies

INTEREST LIST

If you would like to be placed on our interest list, please fill out a puppy application. It is never too early to get on our list! Once you are on our interest list, you will be the first to know about confirmed pregnancies.    Check out our Current Puppy Page and the Upcoming Litter page for information on our current and future litters. 

 

 

DEPOSITS

Deposits are $1,000 and will go towards the final purchase price of your puppy. Deposits are non-refundable. If you decide that your puppy isn't in the litter you put a deposit down, you may transfer your deposit to a future litter. While we cannot guarantee the number of puppies born in each litter, we CAN guarantee that you will get a healthy and happy new family member! Mother Nature always gets the final say in how many puppies are born and we carefully make decisions about future litters based on the mom's health. You are always welcome to skip any available litter and wait for the perfect puppy. Everyone on our list is placed in order their application received, In the event a litter is not produced like we had hoped, there aren't enough puppies out of your preferred litter, or the puppy available to you doesn't meet your criteria, then your deposit will go towards our next available litter. By placing your deposit with us, we assume you agree to these terms. 

 

We only accept payment via our Honeybook Software. This platform allows you to pay with your credit/debit card or a bank transfer. 

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You will not be asked to pay a deposit until you the submitted a puppy application, we have had a phone call interview, AND a litter of puppies has been born. Once the litter you are most interested in is born, you will place your $1,000 deposit that will hold your reservation spot for the litter. 

 

 

PUPPY PICK-OUT DAY

Once you are on our interest list, we will alert you once a litter is born. If you decide you would like to get a puppy from the litter, you will be asked to pay your deposit and be assigned your official spot on the reservation list.

 

As the puppies age, you will get bi-weekly photos and sent directly to your email so that you can watch as the puppies grow. (You are also welcome to follow along on our instagram where we also post our puppy updates.) At 6 weeks you will be invited to meet all of the puppies and have a virtual puppy playdate to see each of them in action. At 7 weeks we will do their individual temperament evaluations.

 

Each evaluation will be recorded and those on the deposit list for that specific litter will be emailed links to see each evaluation and the score card for each puppy. These evaluations will be priceless as they will help you to be ready to make your pick. Once the puppies have been vet checked, and had their temperaments evaluated, you will a day will be scheduled for you to make your puppy pick. Puppy picks will go in order of reservation list. Each person on the waitlist will be invited to have a 30 minute time to meet with the puppies and Elli via zoom to make their pick. The puppy price in full will be due for puppy prior to puppy going home to you.

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VISITATIONS

To keep our home free from outside germs, we do not allow visitors. We are a small, in house breeder and to protect our family and our dogs, we don't allow people to our home. To pick up your puppy, we will meet you either at the airport, if you are flying in to pick up your puppy, or at another predetermined location. Our puppies are raised in our home. We do not have business hours and we do not allow tours of our home. 

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FINAL PAYMENT

The payment in its entirety is due when you pick up your puppy or prior to your puppy flying out with their flight nanny.

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REFUNDS

Deposits are nonrefundable. After the puppy has left our care, the you have 3 days to take the puppy in to see a vet for a physical examination. If the puppy is to be found in ill health with any life threatening disease which was caused by us as the breeder, only then can the puppy be returned for a full refund. Shipping fees, if any, would not be refunded. 

 

 

DELIVERY

If you are unable to personally pick up your puppy on "puppy go home day", we can have your puppy hand-delivered to an airport near you! Your puppy will fly as carry-on with a "flight nanny" in the comfort of the airplane cabin. Hand-delivery to the continental US starts at $550 (depending on location). This will include your puppy's health certificate, soft crate, flight, and transportation to the airport. 

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HEALTH GUARANTEE

We are proud of each puppy we produce and each puppy comes with a 2-Year Health Guarantee. This means that we guarantee your puppy to be free from any life threatening congenital defect. If your puppy developed a life threatening congenital defect in its first two years of life, we will replace your puppy. You will just have to pay for shipping.

 

 

DEWCLAWS & TAIL DOCKING

We keep our puppies’ front dewclaws and tails intact. We do remove hind dewclaws if a puppy is born with them.

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In Europe and many other countries, removing dewclaws, tail docking, and ear cropping is outlawed. Even though these procedures are allowed in the USA it is done purely for cosmetic reasons. 

 

Because of these reasons, we do not offer tail docking or remove front dew claws on any of our bernedoodle puppies.

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BOARDING

We can keep your puppy after puppy pick up day if it is necessary. We charge $20.00 a day to board your puppy. This fee covers: food, supplies, and our time to care for and socializing your puppy. Boarding your puppy must be discussed prior to puppy pick out day. Please don't surprise us!

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RETURNS

Because we never want our puppies to end up in a shelter or rescue, if a puppy does not work out in his or her new home please contact us! We understand life happens and we are wiling to take the puppy or dog back and help you find a new home for the dog/puppy. We do not offer refunds. Also, exchanges can only be made within the 2-year health guarantee window if the puppy was found to have a genetic defect.  

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BREEDING RIGHTS

Each puppy is sold on a strict spay/neuter contract. Breeding rights are available only approved breeders. If you are interested in purchased a dog for a breeding program, please email us.